FAQ
Q1:What is the average lead time?
For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment.If there is a particularly urgent order that needs to be communicated, we will try our best to meet the customer's requirements

Q2:What kinds of payment methods do you accept?
You can make the payment to our bank account, Western Union or PayPal:30% deposit in advance, 70% balance against the copy of B/L.

Q3:What is the product warranty?
We warranty our materials and workmanship.  Our commitment is to your satisfaction with our products.  In warranty or not, it resolve all customer issues to everyone’s satisfaction

Q4:Do you guarantee safe and secure delivery of products?
Yes, we always use high quality export packaging to ensure the integrity and functional use of the product. 

Q5:When can I get the prices?
Within 12 hours after we received your inquiries.

Q6 How to the shipping?
For sample, door to door Express (such as DHL, FedEx, UPS etc.), for batch order, We normally ship by air or by sea.

Q7:How about the shipping fees?
The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts.We will help customers choose the most reasonable and lowest price transportation way.

Q8:Can you provide customized service?
Yes, we can redesign and customize the product according to your needs.
 
Please contact us if you have other any further questions.